Stream adding 120 jobs in city

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21 April 2011
Stream Global Services announced Wednesday that it is looking to hire 120 people for its inbound call center in downtown Watertown.

The Wellesley, Mass., company said in its prepared announcement that it plans a "vigorous" recruitment campaign to fill the positions immediately.

Stream said the announcement is a result of a new business agreement to deliver customer care support services for a leading e-commerce company. As part of the agreement, Stream will provide customer care and web support services for the client's premier customers, according to the statement.

"We are extremely excited to be bringing this new client program and job opportunities to the Watertown community," Stream Chairman and Chief Executive Officer Kathy Marinello said in a release. "This growth in new business is a testament to the exceptional talent we have available at Stream, as well as our ability to provide the highest quality of support and services to our clients' customers."

Stream's Watertown service center, in the former Woolworth department store in City Center Plaza, handles customer service and technical support programs for several leading Fortune 1,000 corporations.

Karen Falcone, the company's vice president of global marketing, said the company will be looking for candidates with experience in customer service and technical support, although experience is not a requirement for the positions. She could not say Wednesday night how many people now are working at Stream in Watertown.

Candidates can apply through the company's website.