The Call for Call Center Jobs: US Sees a Surge in Agent Hires

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28 September 2011

many Americans looking for a job right now, the call center is the
place to be. In recent weeks, dozens of companies have announced the
need to hire new call center agents – some with looking for hundreds of
employees. For many of these companies, the sudden need is a result of
their enterprise clients expanding and requiring larger customer service

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