The Professional Association for Customer Engagement (PACE), formerly the American Teleservices Association (ATA), is the only non-profit trade organization dedicated exclusively to the advancement of companies that utilize contact centers as an integral channel of operations. PACE members include companies with inbound or outbound contact centers, users of Teleservices, trainers, consultants, and equipment suppliers who initiate, facilitate, and generate telephone, Internet, and e-mail sales, chat service, and support.
Since 1989 Bernard has delivered exceptional inbound and outbound telesales and customer care results to some of America’s largest companies. Count on consistent performance from Bernard, with US-Based Contact Centers and highly trained Virtual Agents across the country.
Convergent is one of America’s largest revenue cycle, receivables and customer care management companies, with thirteen operating centers across four time zones. The company provides healthcare revenue cycle management, consumer contact outsourcing services and commercial receivables management to a variety of healthcare providers, utilities, financial institutions and others.
Hilton Worldwide employs nearly 800 service men and women at their hotels and offices around the globe. In partnership with Recruit Military and other community-based organizations, they are pledging another 3.5 percent of their Hilton@Home call center positions to military spouses through 2014. The Hilton@Home program is part of Hilton Worldwide’s global sales & customer service network, provides 24-hour assistance to their guests, handles more than 34 million calls annually and is highly regarded for its flexible, home-based career opportunities. Additionally, the program offers benefits enjoyed by all Hilton Worldwide employees including a 401(k) savings plan, paid time off, hotel discounts globally and more.
NOVO 1 is an outsource contact center providing American-based inbound and outbound customer relationship management solutions for its clients. Since 1987, Dallas-Fort Worth. Texas based NOVO 1 has dedicated itself to tailoring contact center solutions to support clients' business goals in building customer relationships and growing their brands.
ACCENT, a member of the MDC Partners Network, is the performance marketing company for marketers who need to maximize their brand's ability to engage with consumers and influence behavior, while generating a better return on investment. The company's data-driven approach transforms customer service touchpoints across the phone, online and social media channels into powerful relationship and brand-building tools.
The Association for the Blind and Visually Impaired (ABVI), founded in 1911, is a premiere provider of vision rehabilitation services to people who are blind or visually impaired throughout the Greater Rochester, Finger Lakes, and Southern Tier areas of New York.
ACE Global is an industry-leading operator of call centers and Business Process Outsourcing (BPO) around the world serving Fortune 500 clients. ACE Global offers a full spectrum of services to companies in a variety of industries, using innovative technology and highly trained staff to create customized solutions to meet client needs.
GryphoneGlobal is a telecommunications sales company offering a variety of sales strategies and proven methods to increase sales production. They use proprietary verification metrics systems to ensure the customer’s product or service is offered to their requested target market accurately and honestly. Their contact centers and inside sales teams offer lead generation, superior sales results, custom reporting, and 100% compliance.
Prosperity America, Inc., and its subsidiaries offer clients high quality call center services, receivables management programs and healthcare related revenue cycle services.
CTC TeleServices takes a no-nonsense approach to every client relationship, and provide you with the results. Have a network of over 1,000 seats across the country.
OLC Global provides market research data collection and teleservices contact center solutions.
OneTouch Direct specializes in developing integrated direct response marketing programs supported by our state-of-the-art call center services.
My365Assistant.com is a full-service online personal assistant service. Providing office and personal assistance, web and graphic design, sales, marketing and online social media development focusing specifically on affordable tailored service for businesses.
Agility Marketing is a nationally recognized provider of customer relationship management (CRM) services, specializing in a highly professional approach to direct marketing and customer care.
The San Diego Futures Foundation provides computer donations and technical services to improve the futures of San Diego County's underserved kids, teens, seniors, veteran
Unicom is a call center operated by agents servicing the corporate sector, the service industries as well as the medical community, ranging from international communications to business continuity and disaster recovery.
Sitel is a world leader in outsourced customer care services with more than 26 years of industry experience. Sitel provides clients with predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency.
As a leader in customer care and acquisition for over three decades, Aegis has a track record of introducing process and technology innovations. Today, several Fortune 500 clients trust Aegis to manage their customer interaction, back office and other routine business processes.
Our firm is one of the leading firms in the area. By combining our expertise, experience and the energy of our staff, each client receives close personal and professional attention. Our high standards, service and specialized staff spell the difference between our outstanding performance, and other firms. We make sure that every client is served by the expertise of our whole firm.
Founded in 1988, BPA International has provided over 100 clients with millions of observations and countless recommendations on how to improve their Call Center activities and businesses as a whole. BPA was formed by a group of like-minded people who were interested in radically altering the approach to the development of Customer Service Delivery, Sales and Support principally within Call Centers.
Alpine Access is the world's leading outsourcer of call center services using home-based, virtual customer service agents. Their business outsourcing solutions and processes use home based representatives in the areas of telephone sales and service.
As the world’s largest telemessaging (telephone answering) firm and full service provider of Inbound, Outbound and E-bound call center services, AnswerNet provides customizable business solutions for over 35,000 clients throughout North America. AnswerNet’s award-winning call centers handle over 50 million phone and Internet contacts each year.
We have been on the work at home business for 4 years. The benefit to you is that your trail has already been blazed. We will work with you to guide you on your path to working from your home office. Welcome to no gas, no handing over your kids, and to flexibility and OPTIONS. Welcome to Abrooke Life. Freedom awaits you.
ASHAUN, LLC delivers exceptional customer service to your clients, invisibly and seamlessly. Our team ensures that your customer relationships and brand loyalty are not merely retained, but significantly improved, thereby freeing your time and resources to focus on your company’s core competencies.
Arise Virtual Solutions Inc. is the world’s leading provider of virtual business services for brands seeking to improve business results through their sales and service channels. We customize and deliver high-quality voice, e-mail, and chat customer service, technical support, and sales through a network of entrepreneurial, self-incorporated home-based Arise Certified Professionals (ACPs) in the United States, Canada and the United Kingdom/Ireland.
We have founded ourselves on the principal that we are the best in the world at customer acquisition for top brand name products and services that target homeowners. It doesn’t stop there. It has infiltrated throughout our entire company.
Located in St. Clair Shores, MI, Back Office Support Systems (B.O.S.S) partners with companies that are looking to achieve higher operational effectiveness by lessening the administrative burden and lowering any unnecessary operating costs. For nearly a decade, B.O.S.S. has provided complete back office support and business process outsourcing solutions that include: Contact Center Solutions & Technologies, Billing and Data Management services. We reach customers not only by traditional contact center methods, but by multichannel marketing methods to help drive results.
Since 1915 we’ve been positively impacting the world of those who are blind or visually impaired. Although Bosma Enterprises started as a small group, we are now over 150 strong and provide services including job training, employment and placement, rehabilitation (on site and in-home), and outreach programs that touch youth to seniors.
Incept is a conversational marketing firm that specializes in developing and strengthening relationships with your current and potential customers, on your behalf.
As a global leader of customer acquisition and service solutions, Etech has a proven history of helping companies cost effectively acquire new customers and maximize profits by servicing and growing existing customers. For more than a decade, Etech has been a pioneer of introducing and supporting innovative business solutions. Whether applying our expertise to customer retention, monitoring efforts, or technical advancements, Etech delivers unsurpassed excellence.
Diversified Staffing Services offers a unique approach to staffing by focusing on the candidate. Our recruiters take the time to understand a person’s reasons for looking for a job before sending them into one. We do everything we can to connect people with employers they’ll get on well with. We can do that because we understand what our job really entails – it’s building great relationships. Our candidate-first approach ensures quality in all of our services.