CCA is an organization that recognizes the correlation of offshoring and impact on customer dissatisfaction. Formed specifically to bring jobs back to the United States, CCA utilizes next-generation technology platforms to provide innovative services to increase customer satisfaction and loyalty. CCA is headquartered in Orlando, Florida, and provides customer contact management solutions to Fortune 1000 companies around the world, primarily in the communications, financial services, healthcare, technology, transportation and leisure industries.
Diversified Staffing Services offers a unique approach to staffing by focusing on the candidate. Our recruiters take the time to understand a person’s reasons for looking for a job before sending them into one. We do everything we can to connect people with employers they’ll get on well with. We can do that because we understand what our job really entails – it’s building great relationships. Our candidate-first approach ensures quality in all of our services.
DialAmerica, headquartered in Mahwah, New Jersey, is one of the nation's largest privately owned telesolutions companies. We've been around since 1957 - plenty of time to learn what works best for our clients. Our 5,000 employees work on behalf of our clients every day, making millions of calls - and millions of dollars in transactions. Scores of Fortune 500 companies partner with us over and over again because of three unwavering principles that drive us: We are passionate about what we do. Our people go beyond the call. There's no room for mediocrity.
Linksys Call Solutions is one of the nation’s top inbound / outbound call centers and answering services, a company built on technological innovation and a philosophy of exceptional customer service. Linksys Call Solutions has more than 25 years of experience working with our many clients to provide both standard and fully customized answering and call center service solutions for a wide variety of industries, from manufacturing and sales to wholesale, magazine and website content subscriptions, medical, government (federal, state and local), and much more.
Interactive Northwest, Inc. (INI) was founded in 1992 to provide custom communication solutions built upon leading interactive voice response (IVR) and telephony platforms. Early on, INI established itself as one of the first companies to provide combined expertise in network and host connectivity, database integration, and telephony networks needed to deploy advanced communication solutions. Today, the company is recognized for its expertise in the voice response, speech recognition, and computer-telephony integration (CTI) arenas.
the jay group
Located in Lancaster, Pennsylvania, The Jay Group is the culmination of the entrepreneurial vision of J. Freeland Chryst (Jay), who founded the company in 1965. Current CEO Dana Chryst purchased controlling interest from Jay in 2000. Today our focus on the fundamental principles instituted by Jay-commitment to integrity, value engineering, and providing extraordinary service-have established us as a valuable ally for some of Corporate America's largest and most successful marketers.
LiveXchange Corporation in a US, Canada, and UK based company and inventor of the work from home business models and solutions.
From Fortune 500 corporations serving a worldwide clientele to mid-size companies targeting niche audiences, we are the link that connects companies to consumers and businesses to other businesses. From our seven locations in Iowa and Minnesota, our 500-plus dedicated telemarketing professionals speak with everyone imaginable, from farmers to doctors to business owners. In providing exceptional B2B and B2C call center services, sales and lead generation, phone surveys and publication renewal calling, we help clients achieve new found levels of success. We’ve been doing it for two decades. Now, we’re ready to do it for you.
NorthWest Direct Teleservices runs dedicated call centers that drive outbound and inbound sales for companies that need an edge and value truly strategic business partnerships.
As a leading provider of call center solutions, InfoCision specializes in political, Christian and nonprofit fundraising, and sales and customer care. We focus on quality assurance and regulatory compliance and pride ourselves on providing every client with the highest possible return on investment. InfoCision raises more money over the phone for nonprofits than any other teleservices company in the world. Since 1982, we have provided the highest quality inbound and outbound teleservices to some of the world’s leading organizations. We also provide innovative business-to-business and business-to-consumer solutions to a diverse group of clients from small businesses to Fortune 100 companies. With nearly 4,000 employees and 37 blended call centers, InfoCision maintains industry-high service levels and consistently delivers its clients unmatched results.
The Kunnect solution delivers the features and benefits of expensive premise-based systems, but without the hidden costs. Call centers around the world rely on Kunnect to deliver true call center software in the cloud, allowing for flexible expansion, ease of use and carrier grade reliability. The solution is ideal for remote at home agents leveraging any broadband connection
National Telecommuting Institute, Inc. (NTI) offers high-quality, cost-effective virtual staffing services. Founded in 1995 as a 501(c)(3) nonprofit organization, NTI pursues its mission to identify and develop work-at-home jobs for homebound Americans who are physically disabled.
Quality Customer Service & Sales (QCSS, Inc.), a Chicagoland-based smart center, increases companies’ efficiencies and effectiveness through outsourced inbound and outbound services. As a hybrid call center and telemarketing firm with integrated multi-touch capabilities, QCSS empowers clients to achieve aggressive sales targets through progressive sales systems and proven client nurturing strategies. Entirely domestic, QCSS is passionate and committed to having an active role in creating employment opportunities and stimulating US economic growth.
PCCW Limited (PCCW) is the holding company of HKT Group Holdings Limited, Hong Kong's premier telecommunications provider and a world-class player in Information and Communications Technologies (ICT).
Quality Contact Solutions is proud to be a part of the Jobs for American Coalition. We are fully committed to contact center job growth in the United States of America.
Rural America OnShore Outsourcing, Inc., with State Headquarters and Business Development Centers nationwide is a USA owned and operated USA leading Onshoring company. We make it simple, secure, and profitable for companies of all sizes to outsource even their most challenging projects. Onshore means Rural America employs professionals from within Rural America, not from overseas. Rural America provides business outsourcing services using lower cost rural based professionals so that Companies don't have to send projects offshore or use expensive urban vendors.
S & P Consulting Services is a New Jersey based professional consulting firm with practices in application software development, technology consulting, project management and outsourcing. The S&P leadership team has more than 100 years of combined experience in application software development, project management and consulting especially in financial services. Our partners have advised leading Fortune companies and have lead in various capacities responsible for many mission critical projects.
Safelite Group, Inc. was founded in 1947. Throughout our more than 60 years of service, our company has grown from a single store in Wichita, Kansas, to a national auto glass provider, serving nearly 4 million customers per year.
As an organization Senture may not be as familiar as others. However, the team is hardly wet behind the ears! Highly experienced and qualified professionals abound throughout the organization-management to customer care agents to technical services. Senture is about more than experience. It's also about values. Together they are a winning combination and they are rare in any industry. Senture is blessed with both, and they combine to give each customer a laser-beam focus on quality and improvement.
Smart Moms was founded in 2003 to provide a highly skilled workforce of stay-at-home moms to small and medium businesses. We have helped over 300 businesses find moms and dads with professional skills who are committed to part-time, virtual, flexible full-time and contract work opportunities that allow parents meet their lifestyle demands and employers meet their business goals.
Sprint Nextel offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. Sprint Nextel served more than 52 million customers at the end of 2Q 2011 and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; offering industry-leading mobile data services, leading prepaid brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. Newsweek ranked Sprint No. 6 in its 2010 Green Rankings, listing it as one of the nation’s greenest companies, the highest of any telecommunications company. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.
StarTek is a business process outsourcing (BPO) company dedicated to service. For over 20 years, we have been committed to serving the needs of our clients and their customers. StarTek is consistently ranked #1 by our clients, but just as importantly, ranked #1 by our clients’ customers. We are a catalyst enabling our clients to earn the JD Power and other coveted industry quality awards.
At Thomas L. Cardella & Associates, we offer clients a unique combination of talent, experience, and expertise in the sales and service environment, Inbound Services at Thomas L. Cardella & Associatesincluding inbound, outbound, email and web chat capabilities.
TRITTON™ was founded in 2000 and has since evolved and transformed into a brand that is recognized worldwide. Best known for our critically acclaimed high performance gaming Headsets and USB External Video Card Technology. Today, TRITTON™ has expanded its key markets to include: Gaming Audio, Mobile Audio, USB Video Technology and Bluetooth Technology.
UNI Partners, Inc. is a company designed to pair user groups of American companies with global suppliers of call center services. Originally founded in 2002, UNI placed millions of hours of client call center business with some of the leading suppliers in our industry.
Vocalcom North America is a wholly owned subsidiary of VOCALCOM S.A. With 17 offices worldwide, Vocalcom is a global leader in manufacturing and implementation of Call Center Solutions. Vocalcom’s call center technology product, which recently won the 2011 TMC Labs Innovation Award, is highly rated, offering inbound, outbound and blended calling with true predictive dialing, integrated customer relationship management, email, fax, document distribution, and chat with its dialing features. Over 5,000 call centers and over 650,000 agents are using Vocalcom’s dialer features around the world, and the company has seen unprecedented growth of new customers in just the first quarter of 2011.
VCC was formed to promote the financial well-being and economic independence of US Service Veterans, primarily those with physically debilitating injuries and to utilize the leadership, discipline and skills engrained by their training and service.
TPG TeleManagement, Inc. is a leading provider of independent quality monitoring and CRM strategic services for the Fortune 500 with over thirteen years creatively serving the contact center marketplace. TPG TeleManagement provides a valued set of services to our clients, helping them to improve their business performance while mitigating risk by collecting, through call monitoring, the key drivers of sales and service performance through satisfied customers. We make decisions for our clients against this proprietary data set. We turn "metrics into insight."
SupportSeven is a 200 seat call center located in Chattanooga, TN. We provide call center services customized to fit the needs of our clients. We integrate personal integrity and a strong commitment to the values of service in everything we do - inside and out. It's our goal every day to.